Privacy Policy

Welcome to our online sales store! At our store, we prioritize the privacy and protection of your personal information. We understand the importance of maintaining the confidentiality of your data and are committed to ensuring that your information is used responsibly and securely. In this web page, we will provide you with an overview of our privacy protection measures and how we handle your data when you sign up and make purchases on our website.

Privacy Policy

Our Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it. We encourage you to read our Privacy Policy in detail to understand our practices fully. Here are some key points:

1. Information Collection: When you sign up on our website, we collect certain personal information, such as your name, email address, and contact details. This information is necessary to process your orders and provide you with a personalized shopping experience.

2. Data Use: We use your personal information to process your orders, communicate with you about your purchases, and provide customer support. We may also use your information to send you promotional offers and updates about our products and services, but only if you have given us your consent to do so.

3. Data Security: We have implemented robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website is encrypted using industry-standard SSL technology, ensuring that your data is transmitted securely.

4. Data Sharing: We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website and fulfilling your orders. These service providers are contractually obligated to protect your data and use it only for the purposes specified by us.

Opting Out and Data Control

We respect your right to control your personal information. If you no longer wish to receive promotional offers or updates from us, you can easily opt out by clicking the "unsubscribe" link provided in our emails or by contacting our customer support team. You can also update or delete your personal information by logging into your account on our website.

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us immediately, and we will take the necessary steps to delete the information.

Contact Us

If you have any questions or concerns about our privacy protection measures or how we handle your data, please don't hesitate to contact us. Our customer support team is available to assist you and address any inquiries you may have.

Trade Name: The Groove Boutique (operated by Square Peg Trading CC)

Phone Number: +264 83 722 4500

Email: sales@thegrooveboutique.store

Physical Address: 22 Copper Street, Prosperita, Windhoek, 10005, Namibia

Square Peg Trading CC:

VAT Number: 11451830-015

Trade Number: CC/2020/08424